A cultured and polite persona is cultivated from good schooling and breeding, yet its slowly disappearing from public discourses, chats and private conversations. My Dad used to say ‘In schools it was stressed: Remember You’re the Son of a Gentleman’ ! In our hometown Lucknow there was a sweet language of ‘Tehzeeb’ and old films of yore depicted values of ‘Sanskar aur Adarsh’. Today it all sounds didactic and preachy.
Just to recap those forgotten basics of ‘Etiquette’, ‘Good Manners’ are a set of polite, respectful, considerate behaviors used in day to day interactions to show kindness, build positive relationships and create a harmonious social environment. They are seen as a reflection of a person’s character and upbringing. The era of ‘utopian’ gentility seems now replaced by aggression, foul language, flayed tempers and uncontrolled speed that’s spilling out on streets, work places and homes of people.
How magical were commonplace & those seemingly mundane words ‘Please’, ‘Thank You’, ‘Sorry’, ‘Excuse Me’, ‘May I’ and humbly owning up to say ‘My Mistake’ ! Said with sincerity they show gratitude, a move at respectful request or for tendering a genuine apology that can make light of any differences. These brief expressions can convey empathy & responsibility when a mistake is made. Yet, in modern usage we find them thrown about peremptorily as ‘Ok, Thanks’, ‘Sorry ?’ and ‘Excuse Me ?!’
We are no domain experts in ‘Etiquette’ but a person exhibiting refinement in speech & demeanor is still considered ‘Classy’ compared to those displaying crass behavior. In our younger days the word ‘Gallant’ was used to describe those who stepped aside saying ‘Ladies First’, opened the car door to a lady or stood up when she entered (and that included the First Lady of the Home). With gender equality, today that ‘chivalry’ may be scoffed at but genteel women I feel, prefer ‘gentlemen’ with elegant gentility !
My ‘ Top Nine’ key areas of ‘Decorum’ where there’s a lot desired in our conduct :
*Talk ‘Softly’ as against being loud and jarring – people listen more carefully then
* Await Your Turn : Be patient, don’t jump the queue or butt into conversations.
* Try to Smile More : A pleasing face is ever more welcome than a scowling one
* Acknowledge & reply to thosewho communicate (barring junk mail) with you
* Drive responsibly and carefully, don’t endanger lives due to your recklessness
* Exercise patience in dealing with senior, elderly folks. Help them when you can
* Kindness reflects good character specially when dealing with the poorer sections
* Look Smart, Be organized – It’ll help others to trust you with important tasks
* Don’t Be Proud of your Power – You still ain’t Big Boss at home, No arguing that
It’s not too late to start : practice good manners, it’s “Golden Rule” of treating others as we want to be treated, helps create a more compassionate and harmonious world. Happy Valentine’s Day, Friends !